Argo Real Estate, a top real estate firm in New York City, is pleased to announce the expansion of its property management leadership team. Argo property manager Cynthia Graffeo has been appointed Director of Client Relations, a newly created position within the company, and Emily Astrof-Bernstein has joined the company as Director of Management Operations.
Argo Real Estate is and always has been dedicated to providing exceptional service to its clients. The introduction of a director of client relations allows us to maintain the level of attention and commitment our clients deserve. Cynthias role is one of a kind. She is a proven property management professional who exemplifies what excellent service means in this industry, and we look forward to what she will bring to this new position, said Argo Real Estate COO Julie Zuraw. Emily is highly respected in the property management industry and will work to further Argos exemplary management services.
As Director of Client Relations, Graffeo will spearhead the customer relations of Argos current building portfolio consisting of 80 properties around the greater New York City area. She will serve as liaison between Argo and its clients. Graffeo has the unique responsibility of ensuring that clients are provided the highest levels of service and to grow the new business portfolio. In her role as Director of Management Operations, Astrof-Bernstein will oversee Argos entire property management division including 26 personnel. She will be responsible for managing and strengthening the team and creating certification programs.
Graffeo joined Argo Real Estate in early 2014 with more than 10 years of experience as a property manager in New York Citys luxury building market. As Director of Client Relations, she will work to affirm that all clients are receiving the highest levels of service with Argos management services and add to Argos portfolio of properties. Graffeo previously held positions at Buchbinder & Warren, LLC and Rose Associates, Inc. She went to City University of New York Baruch College, and was a practicing accountant, then computer networking professional before entering the real estate industry.
Astrof-Bernstein has over 20 years of experience in the property management industry and is committed to growing Argo Real Estates property management business as Director of Management Operations. In her role, she aims to further enhance the quality of life and service within its buildings. Prior to joining Argo, Astrof-Bernstein served as a property manager at Rose Associates, Inc. where she managed five high-rise luxury rentals and opened two buildings from construction to operation. Raised in a real estate family, Astrof-Bernstein holds a Masters of Science in Real Estate Development from the NYU School of Professional Studies Shack Institute of Real Estate.
With two executive positions dedicated to property management, Argo Real Estate is invested in continuing to provide exemplary customer service to its properties. Under the new leadership team, it aims to elevate the level of service provided and appeal to a wider range of clientele.